Store Policy

SHIPPING Orders will ship within 1-14 business days. All products are hand blended and poured using only the highest quality ingredients and processes. Shipping varies based on postal service. 

REFUNDS + EXCHANGES Due to the nature of our botanics, we cannot accept returns. Dear Botanics does not accept returns or exchanges.

LOST, STOLEN or DAMAGED ITEMS Dear Botanics does not take responsibility for lost, stolen or damaged products once shipped. Tracking can be provided, to make a claim with the shipping company. For a damaged items claim, you will be asked to send images of the damaged items, should the damage have occurred in transit.

Dear Botanics Is not responsible for reimbursement or compensation of returned packages or shipping cost lost in transit without proof of delivery.

TERMS + CONDITIONS By remaining on the Dear Botanics website, www.dearbotanics.com you are agreeing to following the terms and conditions:

DISCLAIMERS + LIMITATIONS We strive to provide accurate and up to date information on our products and oil profiles. Your wellbeing is in your hands; it is up to you to verify the data and application.

Our products are designed to be beneficial and safe when used in the manner intended according to instructions. A client's actual use of our products is beyond our control, so it is the client's responsibility to determine the suitability of the products, to use the products appropriately, and to ensure their safe use by those who come in contact with them. We are not liable for incidences connected to the use or misuse of our products.

The FDA have not evaluated the statements on this website. No claims are made as to any medicinal value of these oils. The information presented here is for educational purposes on traditional and historic uses and is not intended to diagnose, treat, cure, or prevent any diseases. Information on this site is not intended to be a substitute for medical or professional advice. Keep products out of reach of children. Should you have a pre-existing medical condition, please consult your trusted, health-care practitioner, dentist, mid-wife, or doctor before using these products. Pregnant women, children, and the frail should exercise caution when using essential oils. By using this site, you agree to indemnify administrators and owners for any and all responsibility regarding your wellbeing.

PRIVACY We are committed to protecting yours. Only authorized employees view or use the information collected from our clients. Your credit card information is totally secure through our website and cannot be viewed.

Your information is confidential. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent to you will correspond with our agreed services and products.

TO HOLD HARMLESS You agree to hold harmless Dear Botanics, Dear Livingston Manor our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand.